Deleting Your Account

If you wish to delete your MediaKoi account, please contact us at support@mediakoi.com.

Data Retention Policy

We store your data only for as long as it's necessary to provide our services or until your account is deleted, whichever occurs first. This is a case-by-case determination that considers factors such as:

• The nature of the data
• Why it was collected and processed
• Relevant legal or operational retention requirements

For account verification purposes, if you submit a copy of your government-issued ID, we delete that copy 30 days after our review, unless otherwise stated.